Refund policy

Refund, Return & Replacement Policy

At Kaarique, your satisfaction is our top priority. We take pride in offering unique, high-quality handcrafted products and strive to provide an exceptional shopping experience. If for any reason you are not completely satisfied with your purchase, we're here to help.

1. Return Policy

Eligibility for Returns:

• Products are eligible for return within 5 days of delivery.

• Items must be unused, in their original packaging, and in the same condition as received.
  

• The team reserved the final right to decide eligibility at all times. 

Return Process:

• To initiate a return, please use the return button on the website or contact us at info@kaarique.com with your order number, reason for return, and supporting photos (if applicable).

Damage/Incorrect Item:

• If you receive a defective, damaged, or incorrect item, you must report the issue within 24 hours of receiving the order via the return button on the website or contact us at info@kaarique.com with your order number, reason for return, and supporting photos (if applicable)

Fitting issues for Free Size items:

• We do not offer return or refund for fitting issues when the item is marked 'Free Size'. There is a complete size chart given for details. Customers are advised to check and reach out in case of any queries before placing an order. 

Once approved, we will provide instructions for return shipping.

Refund Deductions: In cases where a monetary refund is issued (and not store credit), a standard return fee of ₹250 for orders above ₹3000 and ₹100 for orders below ₹3000 will be deducted from the total refund amount in lie of shipping, payment gateway and operational expenses around processing refunds.

2. Replacement Policy

• Eligibility for Replacement: If you receive a defective, damaged, or incorrect item, we will gladly replace it.

• You must report the issue within 24 hours of receiving the order by emailing us at info@kaarique.com with clear photos and your order details.

• Replacement Process: After review, if its approved from our end we will deliver the replaced product within 5-7 days subject to availability. 

3. Refund Policy

• Refund Eligibility: Refunds are processed only for items that are returned and meet the eligibility criteria.

• If the returned item passes inspection, a refund will be processed in the form of Store Credits.

Store Credit:

• A store credit will be issued within 24 hours after the order is picked up. 

• The store credit is valid for 365 Days.

• The credit will be for the sale amount of the returned products.

• Shipping costs will not be credited back in any case.

Contact Us

For any queries or concerns related to returns, replacements, or refunds, please reach out to us at:

📧 info@kaarique.com

We appreciate your trust in Kaarique and look forward to serving you with care and creativity.

Kindly be aware that we have partnered with a third-party courier service. While we are committed to assisting you, there are instances beyond our control. The contact information of the delivery executive is exclusively provided to the recipient, which may limit our ability to address certain issues. We appreciate your understanding in such situations

Kaarique reserves the final right to decide eligibility, replacement and return.